Terms and Conditions
Last Updated: 01/02/2025
Welcome to The Bin Spa. By accessing and using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.
1. Introduction
These Terms and Conditions govern your use of The Bin Spa and any services provided through the website. By using our website, you accept these terms in full. If you do not agree with any part of these terms, you should refrain from using our website.
2. Services Provided
The Bin Spa offers professional bin cleaning services, including one-time, scheduled, and subscription-based cleaning services for residential and commercial bins.
3. User Eligibility
To use our services, you must:
- Be at least 18 years of age.
- Provide accurate and up-to-date personal and payment details.
- Agree to comply with all applicable laws and regulations.
4. Booking and Payment
- All bookings are subject to availability and confirmation.
- Prices displayed on the website are subject to change without prior notice.
- Full payment is required at the time of booking unless stated otherwise.
- In case of a failed payment, The Bin Spa reserves the right to cancel the booking.
5. Cancellations and Refunds
- Cancellation policies vary depending on the service type. Customers should review the specific terms of their booking.
- Refunds, if applicable, will be processed based on the terms set by The Bin Spa.
- The Bin Spa is not responsible for cancellations due to external factors such as weather or local restrictions.
6. Subscription Services
- The Bin Spa offers subscription-based cleaning services.
- The subscription fee is based on the chosen cleaning frequency.
- Subscribers must have an active subscription to continue receiving scheduled cleaning services.
- The Bin Spa reserves the right to change subscription fees or benefits at any time with prior notice.
7. Service Terms
- Users must ensure bins are accessible on the scheduled cleaning day.
- If bins are not accessible, the service will be skipped, and no refund will be issued.
- The Bin Spa reserves the right to refuse service if conditions pose a health or safety risk to staff.
8. User Responsibilities
By using our website, you agree to:
- Provide accurate and complete information.
- Not engage in fraudulent activities or misuse our services.
- Ensure bins are empty before cleaning services are conducted.
9. Intellectual Property Rights
- All content on The Bin Spa, including text, images, logos, and trademarks, is the property of The Bin Spa and protected under applicable copyright laws.
- You may not reproduce, distribute, or use any content without prior written consent from The Bin Spa.
10. Liability Disclaimer
- The Bin Spa is not liable for damages caused to bins during the cleaning process unless due to negligence.
- We are not responsible for missed cleaning due to circumstances beyond our control, such as extreme weather or access restrictions.
- Users accept full responsibility for their bin maintenance outside of our services.
11. Privacy Policy
- Our Privacy Policy outlines how we collect, use, and protect your personal information.
- By using our website, you consent to our data collection and usage practices.
12. Amendments to Terms and Conditions
- The Bin Spa reserves the right to update or modify these terms at any time.
- Continued use of the website after changes are made constitutes acceptance of the new terms.
13. Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from the use of our services shall be subject to the jurisdiction of the courts of England and Wales.
14. Contact Us
For any questions or concerns regarding these Terms and Conditions, please contact us at:
The Bin Spa
124 Fourth Avenue
London
E12 6DR
United Kingdom
Email: sales@thebinspa.co.uk
Phone:
0203 355 4941